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Online Store: Shipping and Return Policy

Shipping

Orders are shipped via US Priority Mail or First Class. Domestic shipping rates are as follows:

We are currently offering FREE shipping on orders of $25 or less. This includes Notecards and Double Mats.*

Order Amount:
$25 or less*
$25.01-49.99
$50.00-99.99
$100.00-199.99
$200.00-over
Cost:
FREE
$9.00
$12.50
$16.00
$20.00

Please allow one to two weeks for delivery. Pennsylvania residents add 6% sales tax.

For alternate delivery methods such as Fed Ex and Second Day Air, please contact Judy at (717) 815-0022 or judy@quilligraphy.com to make special arrangements.

* If you are placing an order for Notecards and/or Framed Mats that exceeds $25, to take advantage of FREE shipping you must break up your order into separate orders - each at $25 or less. There is no limit to number of orders that you can place with this special offer.

Return Policy  Back to Top

Quilligraphy stands behind every product we sell. If, for any reason you are not 100% satisfied with your purchase, return it within 15 days and we will exchange it or refund the purchase price, whichever you prefer. There is never a restocking fee, but we do not reimburse initial shipping costs. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered.

Before returning a print please call or email for a return authorization number. Return authorization requests should be sent to returns@quilligraphy.com or call (717) 815-0022. Make sure to affix the return authorization number to the outside of the package. Prints returned without a return authorization number will be refused and sent back to the sender.

We recommend that packages be sent back to us with UPS or FedEx Ground as they provide tracking numbers and insurance. Make sure to call or email us with the tracking number so that we can track the package for you and issue credit immediately upon arrival. You will be responsible for return shipping costs. Return packages to the address below unless otherwise instructed.

QuilliGraphy
1361 Irving Road
York, PA 17403


New Year Special
FREE SHIPPING on Notecards and Double Mats! [learn more]


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