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Quilligraphy stands behind every product we sell. If, for any reason you are not 100% satisfied with your purchase, return it within 15 days and we will exchange it or refund the purchase price, whichever you prefer. There is never a restocking fee, but we do not reimburse initial shipping costs. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered. Before returning a print please call or email for a return authorization number. Return authorization requests should be sent to returns@quilligraphy.com or call (717) 815-0022. Make sure to affix the return authorization number to the outside of the package. Prints returned without a return authorization number will be refused and sent back to the sender. We recommend that packages be sent back to us with UPS or FedEx Ground as they provide tracking numbers and insurance. Make sure to call or email us with the tracking number so that we can track the package for you and issue credit immediately upon arrival. You will be responsible for return shipping costs. Return packages to the address below unless otherwise instructed.
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Copyright ©
2008 QuilliGraphy. All rights reserved.
Privacy Policy.
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